Experiencing American Health Care Firsthand

Yuki Ohta

Nurse, Shitennoji Hospital
Sponsored by the Osaka-Tennoji Rotary Club

Introduction

I had the privilege of participating as a member of the D-2660 GSE trip to the state of Wisconsin in the United States of America. I was sponsored by the Osaka-Tennoji Rotary Club and spent one month in Wisconsin visiting Rotary International District 6270. I am deeply grateful to everyone who recommended me for the program, to all the wonderful Rotarians in D-2660 and to everyone else who was a part of this program.

Participating in the GSE program was my first experience with Rotary International, whose existence I had not even been aware of. Through my taking part in the program, I believe I was able to gain an understanding of the Rotaryユs activities and, to some degree, the Rotary spirit. I am so happy to have had the opportunity to be a part of the GSE program.
 
I would like to take this opportunity to share with you some of the things I learned during my vocational study during my one month in America, as well as how I felt and what I saw with my own eyes while there. I hope that what I write will be helpful in some way to any other health care workers who may participate in this program in the future.

Preparing for Departure

From the beginning of the year, our GSE team met almost weekly to work on the GSE presentation we would be giving at the various Rotary Clubs we were to visit in Wisconsin.

Deciding on what we were going to do was, of course, difficult, but the selection of the photographs we would use in our presentation was much more difficult than I had imagined. We somehow managed to decide on the content of the presentation and get it all written down, but there was still something very important that we had to do ム translate the presentation into English! This was a very difficult job. I knew that there was no way I could express in English everything I wanted to say in Japanese. This is because there was a limit to what I was able to express in English. But, there was nothing to do but give it a try, so I rewrote and changed things so that I was able to express those ideas in English. It was quite hard, but in the end I managed to finish writing my English presentation just two weeks before we left for America.

Then, my presentation was given a final check by a GSE committee member, who listened to my presentation and gave me some pointers regarding the content and had some rather severe comments about my English ability (or lack thereof). With some trepidation in my heart, I awaited the day of departure, and on May 1, 2002, I left for the United States with both expectation and uneasiness in my heart.

Meeting the American GSE Team Again

When the GSE team from Wisconsin left to return to America, we didnユt say メGood-byeモ to them. Rather, we said, メSee you in America.モ For this reason, I was really looking forward to seeing them again in America. Before we left Japan, I was very much encouraged by the memories I had of their time with us here in Japan. We were able to get together with all the Wisconsin GSE team members one week after we arrived. I felt very relieved when I saw all their faces again. I felt much closer to them in Wisconsin than I had in Japan. Meeting them again filled me anew with a strong desire to do my best and learn all I could during my remaining time in America.
 
Attending Rotary Meetings and Giving Our Presentations

We had several opportunities to attend Rotary Club meetings during our time in America. The atmosphere at those meetings was slightly different than that at Japanese Rotary Club meetings. Unlike Japan, everyone was not wearing a suit. Some people were dressed casually. I had the opportunity to talk with many Rotarians at each of the meetings we attended, and it was a happy time of both meeting new people and renewing friendships with those I already knew.
Giving presentation

Our first presentation was given at the District Conference. The uneasiness and nervousness I felt was unbelievable, seeing that our first presentation was going to be at such a large gathering. I wondered if the people would really be able to understand my English, but in the end, it went without a hitch. Afterwards, I asked some of the people there what they thought about the content of the presentation and if they were able to understand my English. I think they were flattering me, but they said, メGood job!モ Their words made me feel good, though, and I was determined to do better the next time.

At the suggestion of another team member, we decided to try a little ad-lib during our second presentation, and amazingly it turned out to be fun. I felt that we got better with each presentation. Perhaps it was because we were no longer afraid of doing a poor job. It was impossible to give my presentation in perfect English, but I realized that if I was able to say the things I wanted to say in an understandable way, it was enough. I canユt put it into words well, but I feel now that the experience of giving my presentation (in English, no less!) gave me confidence.
 
My Host Families

I had the privilege of staying with five host families during my time in Wisconsin. This was not my first experience staying with a host family, but I was a bit nervous about having to change families every four or five days. This is because I thought I would be moving on to a new family just about the time we were finally grew accustomed to each other. But there was no need to worry. The moment I arrived at a host familyユs home, I was warmly welcomed and told I was to be just like a member of the family. Of course, there were times when I was unable to express myself well, and times when we were completely unable to make ourselves understood to one another. But, looking back on it now that the GSE trip is over, I think that those times, too, were an enjoyable part of my life overseas.
A Japanese restaurant in Milwaukee

I want to take this opportunity to, once again, say how grateful I am to all my host families. I am overflowing with thanks for all they did for me.

Preparing for My Vocational Study

Honestly speaking, I did not prepare much for my vocational study. All I did was look up the English words that were related to my field of interest. I felt rather uneasy about going on vocational study. But actually, since we were talking about things related to my profession, there werenユt any instances when I was completely unable to understand what people were trying to say to me. Rather, it seemed to me that those times of conversation went smoother than my times of daily conversation with others.

However, there were times when I was really at a loss as to what to say when people asked me a question, and that was when I was asked to explain the Japanese health insurance system. To be honest, I hadnユt given it much thought until then. Naturally, I was unable to give a good answer. I wondered why in the world they were asking such a question. If there is ever anyone else in the health care industry who is planning to participate in the GSE program, I recommend that you at least study the basic framework of the Japanese national health insurance system before going overseas.
 
Vocational Study

1) My specialty as a nurse

The very first thing I was asked, wherever I went, was this: "What is your specialty?" I would answer, "I work in the operating room." Then they would ask, "What is your specialty?" I realized then that there is a difference between the way American and Japanese nurses view their work. The women I met are specialists. One of the nurses that showed me around said to me, "Since there aren't any heart operations being performed today, I will show you around the hospital." In other words, her specialty is assisting surgeons during heart surgery. Naturally, if there aren't any heart operations, she has free time on her hands.

Of course, her job is not only helping in heart surgery, so she could do other things during this time... I thought to myself. But, she did not assist in any other kind of surgery (such as stomach surgery). Deep down, I envied her. At the same time, I couldnユt help but feel the strictness of American nurses. Perhaps, the degree of specialization is high because the doctorsユ expectations of nurses are also higher than here in Japan. To be sure, education in both countries is fundamentally different.
A nurse prepping for surgery

Anyway, having the chance to experience an American health care facility firsthand was a very stimulating experience for me.

2) The difference in staff make-up

I had the opportunity to be present during an actual operation while I was in America. I was surprised by the staff make-up. First, there is usually only one surgeon in the operating room (even during heart surgery), and the surgeon has two or three assistants. By "assistants" I mean medical school students, nursing school students and nurses or technicians. Let me explain what I mean by "technicians." These people study for two years to learn all the specialized knowledge they will need to perform their job in the operating room. They are allowed to do many things that, in Japan, only doctors are allowed to do. For example, suturing after the operation is complete.

In America, nurses are allowed to administer anesthesia. Of course, it goes without saying that these "nurses" are different than the nurses in Japan. In this way, I was able to experience for myself the many big differences between medical practice in America and Japan.

3) The relationship between doctors and assistants

The thing I felt most envious about after seeing American health care facilities was the relationship that exists between the doctors and assistants. Their positions and viewpoints may be different, but their relationships are based upon equality. They exchange their opinions with one another based on their different positions. I didnユt get the impression that there was anything like the top-down chain of command that exists in Japan, where the doctor gives all the orders. Also, American doctors trust in their assistants deeply. Even in the operating room, where tensions tend to be at their highest, things were very relaxed. The atmosphere was very peaceful. I had never experienced anything like it before. Of course, I was only able to see a small part of what takes place in American hospitals, and I am fully aware that I cannot say anything authoritatively one way or the other about the entire system in the United States. Still, perhaps the warm atmosphere I experienced in the operating room was the result of the trusting relationships that exist between the doctors and assistants.
Observing a hip replacement operation (I'm on the right.)
 
4) One-day (outpatient) operations

In America, most of the operations are completed in one day, meaning that the patients do not spend the night in the hospital. I even heard that heart operation patients stay only three or four days in the hospital. Of course, this was a great surprise to me. In recent years, some operations have become one-day operations (such as cataract surgery, etc.). However, if someone has a heart operation in Japan, they must stay in the hospital for at least two or three weeks. I was able to meet some patients who came for surgery. They came to the hospital that day with their family, as if it were a minor outpatient procedure. They wait with their family in the waiting room until just before the operation is scheduled to begin. There was absolutely no impression given that they were there to have an operation.

The health insurance system in the United States seems to be a major reason behind this approach. In other words, the medical care costs are quite high, and some insurance companies will not cover some or all of the costs. If you have an operation in America, it costs about $300 for every fifteen minutes you are in the operating room. If you have a two-hour operation, the operating room fee alone comes to $2,400. On top of that, there are costs for pre- and post-operative examinations, consumables, medicine, and other costs, so the total can be quite high.

5) Business hotel-style rooms
 
I was surprised when I saw the patientsユ rooms, the waiting room, the ICU rooms and the ER rooms. They are all private rooms, and they looked very much like a business hotel room in Japan. Considering land costs and other issues, it is impossible to compare our two countries, but I was stunned by the size of the rooms and the facilities provided in each room. Privacy is given serious consideration in America, and I think it makes for a very comfortable stay for the patients. If an American person were to stay at a Japanese hospital, Iユm sure he would be very surprised by how small the rooms are.

It goes without saying that the corridors were quite wide and the open space in front of the elevators was larger than in Japan. Also, there were pictures hanging on the walls in the hallways, and it seemed to me that the American approach is superior to here in Japan when it comes to helping to remove some of the unique atmosphere found in hospitals.
 
6) Independent patients
 
I had almost no opportunity to talk directly with American patients, but considering a number of things, it seems to me that they are much more independent than Japanese patients. This is because here in Japan, there are many people who take what the doctor says to be absolutely correct. Recently, we sometimes hear the expression メsecond opinionモ in Japan, but just how many people actually go out and get another doctor's opinion? I think it is very few. In America, though, it is a very natural thing. Maybe many doctors even encourage their patients to get a second opinion. Whatユs more, since most operations are one-day operations, American patients feel that if they donユt clearly understand their illness and take some responsibility for their operation, there is the possibility that they will be putting themselves in danger. Perhaps this is why informed consent is so thoroughly promoted in the United States.

I think Japan has a long way to go in this regard. I wonder if, in Japan, there will be more effort put into promoting informed consent in the true sense of the word. This is only my opinion, but I want Japanese patients to have more courage to face their illnesses head on and take a positive approach toward their treatment. There are only a few hospitals that provide hospice care, and there are still many problems in this regard, but it is my hope that in the future doctors and hospitals will consider it only natural to inform their patients if they have cancer.

7) Reporting on my vocational study trips
 
I gave considerable thought to what I should discuss in my report. I work in the operating room, and there were a number of detailed points that were very educational for me (things I thought should be applied here in Japan). But, in the end I didnユt go into great detail about those points.

This is because there will probably be only a few people reading this report who would have been able to understand what I was saying. So, I chose to write about the things I felt overall, and to honestly share my opinions without embellishing anything. For this reason, there may be some who feel that something is lacking in my report, and I ask for your understanding.

In Conclusion
 
I was able to complete the one-month itinerary without any problems and return to Japan. Looking back on my trip, it seems that the month, which should have been long, passed by in a moment. Now, as I sit here going over my report and thinking about everything again, many things come to mind. I donユt think I have a clear understanding yet of all that I experienced during a whole month in a different culture, but I believe that the time will surely come in the future when I will be able to make the most of those experiences in my life. By this I mean that it is possible that it will be sometime in the future when I am able to understand just how good it was for me to participate in the GSE program. No matter what happens, it will surely become a page in the story of my life.

Finally, I would like to again express my gratitude to everyone who helped me throughout the GSE program.